Privacy by design

We adopt appro­priate data collec­tion, storage and processing prac­tices and secu­rity measures to protect against unau­tho­rized access, alter­ation, disclo­sure or destruc­tion of personal data, user­name, pass­word, trans­ac­tion infor­ma­tion and data stored on our servers.

Sensi­tive and private data exchanges between Missive and its users happen over a TLS secured commu­ni­ca­tion channel (also known as SSL) and is encrypted and protected with digital signa­tures. All personal data stored on our servers is encrypted at rest.


We’ve part­nered with various providers to offer a reli­able service. All of our part­ners have a great secu­rity track record, take personal data privacy seri­ously, and are fully compliant with GDPR. We have signed a Data Processing Agree­ment (DPA) with most of them.

To be fully trans­parent, here is the complete list of providers who come in direct contact with our users’ personal data:

NameServiceGDPR compli­anceLoca­tionDPA signed
StripePaymentsRead moreUSACheck
PayPalPaymentsRead moreUSANon Check
Woorech­nungInvoice trans­ac­tionsRead moreDECheck
Host EuropeWebsite, Domain, App BackendRead moreDE / FRCheck
Pack­linkShip­pingRead moreESNon Check
MailjetEmail trans­ac­tionRead moreDE / FRCheck
MailchimpEmail campaignsRead moreUSACheck
Google AnalyticsWebsite analyticsRead moreUSACheck
Face­book PixelMarketingRead moreUSANon Check
This docu­ment was last updated on March 18, 2019

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