Privacy policy

1. General

We are very delighted that you have shown interest in our services. We give our very best to provide the most convenient services possible. Our main interest is to improve your experience. In order to improve our services and provide you the best fitness programs and guidance through your workouts, we need to collect some data about you, so please read our Privacy Policy carefully.

Protecting your data has a particularly high priority for us. This privacy policy declares the collection and use of personal data throughout our services, including, but not limited to, the Vmaxpro app and website. We ensure that your personal data will not be provided, published, marketed or sold in any circumstances. We ensure to keep your information safe and that your data will not be sent to third parties.

2. Data Collection

We collect data when you use our cloud services by creating an account within the Vmaxpro app. You always have the option to export all your data solely .TSV file. Storing your data to our cloud services is utilized for backup and data synchronization between devices. Using our cloud services, your data is solely stored on our servers. All personal data added to Vmaxpro is stored in a reserved database with restricted access. You can erase all your data completely at any time by writing to support@vmaxpro.de.

3. Information Usage

We use the information we collect to operate and improve our apps. We may use collected data for machine learning purposes or other algorithm improvements to further optimize your experience. The main purpose of data storage is to provide you a backup and synchronization service. We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property. In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

4. Analytics

Vmaxpro does not collect any statistical or analytical information about your app usage automatically. Vmaxpro relays on the Apple and Google Crash Reports only. You have the option to send us issue reports regarding our repetition tracking capabilities. Those are stored anonymous and do not contain any user specific data nor health related data.

5. User’s Data

You may create an account to store your data for backups and synchronization. Vmaxpro uses its own account system only. When creating athletes profiles within Vmaxpro you can enter your name, body height and weight as well as your gender. All information are optional. This information is never shared or sold to any third party companies. We use this information to enhance your experience and guidance. Deleted data may be kept in backups for up to 90 days. Backups are encrypted and are only accessed if needed for recovery. We may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

We may display links and content from third-party sites. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.

7. Subscription Details

The free version of a Vmaxpro account can be used on up to 2 physical mobile devices, with all data synchronized between these 2 devices. You get suggested load, rest, set and rep recommendations. Upgrade to our Vmaxpro+ subscription to get unlimited access to manageable athletes, athlete logins, extended export options and potentially more than 2 physical mobile devices between data is getting synchronized.

The subscription automatically renews unless auto-renew is turned off before the end of the current period. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.

If you stop paying for the subscription and have an account on our servers, all data will be keep available until deletion by you. Data storage is separated from the subscriptions. If you delete your data, there is no way to recover it again.

8. Information for European Union Customers

By using Vmaxpro and providing your information, you authorize us to collect, use, and store your information only in the European Union.

9. International Transfers of Information

Information may be processed, stored, and used outside the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

10. Your Consent

By using our services, you consent to our privacy policy.

11. Disclaimer

While we continue to work hard to protect your data, no transmission over the Internet can be guaranteed to be absolutely secure, and we cannot ensure or warrant the security of any information you transmit to Vmaxpro. Transmitting your information is done at your own risk.

12. Name and Address of the Controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in member states of the European Union and other provisions related to data protection is:

BM Sports Technology GmbH
Marcel Blaumann
Lorenzweg 43
39124 Magdeburg
Germany

EU VAT ID: DE306496016

We can be reached via e-mail at support@vmaxpro.de

This policy replaces all previous versions. We reserve the right to change our policy at any time.

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